Welcome to Hale Community Support
Hale Community Support operates in a 24 hours model of support, providing services to Australians’ National Disability Insurance Scheme (NDIS) participants.
The respite homes and permanent accommodation are located in the north-western suburbs of Sydney. Each home has the capacity to cater for three to four clients and always have a spare bedroom for emergency referrals or crisis situations. In 2012, a need arises for the organization to provide a group home for an individual with disability who was in a crisis situation and had advocated for his own accommodation. As a service provider committed to person-centered planning, we provided a home for the individual and the opportunity to explore his strengths and skills in a supportive and a non-threatening environment. Today, this person with an intellectual disability can now speak more than one language and participate fully in community activities. It is their aspirations that we admire and we strive hard to meet any participant’s needs.
The Organization’s role provision is to comply with the objects and principles of the United Nations Convention on the Rights of Persons with Disabilities (2006) and the NDIS Code of Conduct which promotes safe and ethical service delivery. The emphasis is placed on how a person with a disability has the same basic human rights as any other member of the Australian society, as well as the right to have their specific needs met regardless of the nature, origin, type or degree of their disability.
At HCS, its services evolved around the lives of the people we support either for short or long term because we believe in their strengths as individuals and respect their rights regardless of their race, creed, religion, sex, age, sexual orientation, national origin, or disability.
OUR SERVICE AMBITIONS
As Hale drives to sustain and maintain its service standards, we always refer to the principles of the Convention to guide our services in enabling people with a disability to achieve their maximum potential as a community member and providing specialized services that promote:
COVID-19: Check www.health.gov.au, your local state/territory health department’s website and our COVID-19 updates page for the latest information.
In-person services: With restrictions easing up our offices are open. Visitors will have their temperatures checked and sanitized upon entry. Read more on the COVID-19 updates page.
MISSION
HCS’s mission is to promote and enhance the lives of people with a disability by taking all reasonable steps to prevent and act on concerns while respecting individuals’ rights to access our services safely, make choices and achieve their goals.
VISION
To be recognised as a reliable service provider, providing the best quality services in empowering the ability of individuals with disabilities to choose.
VALUES
- Empowering – Encourage growth and ability
- Teamwork – Work together and communicate effectively
- Honesty – Open policy & truthfulness
- Respect – show gratitude towards others
- Acceptable – Feel included
- Safe – Stable and secured
- Commitment – Reliable and passion
- Equality – equal access, opportunity & human rights
- Faith – Trust and believe
OUR SERVICES
Support Coordination
Short-Term Accommodation : Respite
Accommodation
Transport Assistance
