Complaints 

For any complaints you may have, you can simply lodge a complaint in the talk to us section on the right hand side. For other ways of filing complaints please have a look at our Complaints and Grievances Process.  

We appreciate any feedback you have to provide for us as all complaints will undergo careful consideration. 

The form will illustrate the process needed to follow in order to make a complaint. You can also download this form from the Forms page located right under Our Services page.

If you are having any issues lodging complaints, feel free to contact us as we will try our best to help out anyway we can. Our contact details are as follows:

HEAD OFFICE ADDRESS 
Address: 30 Janet Street, Mount Druitt, 
NSW 2770, 
Australia
Tel: +02 9625 5076  
Mob:+614 2177 5868
E-Mail: hcsintake@halesupport.org.au

Talk to us